Marketing Strategies
In 2025, the improving market outlook presents favorable opportunities for implementing a wider range of marketing strategies. In response, Karmarts Public Company Limited has expanded its portfolio by introducing new brands to capture emerging customer segments, while also strengthening its existing customer base.
The Company’s strategic directions are outlined below:
- Makeup products continue to stir consumer interest, creating numerous opportunities for the Company to launch a wide variety of new products across multiple brands. This renewed demand has also enabled the expansion of customer segments and the introduction of innovative product concepts. In addition to the success of LIP IT, the Company further expanded its makeup portfolio in 2025. Along with Catchy Nesty, a new brand, the Company also introduced Get Skin by EYETA, a clean beauty skincare-infused makeup line. The Company remains committed to trendsetting by conducting thorough consumer research and continuously exploring new ingredients and innovations. These efforts aim to establish or align with market trends while catering to evolving consumer demands. At the same time, the Company ensures that each brand maintains its unique identity and product differentiation.
- Skincare remains a highly competitive market, characterized by diverse consumer preferences and strong brand loyalty. The Company is committed to developing products that effectively meet a broad range of consumer needs while incorporating new innovations and unique ingredients to enhance product differentiation. This approach not only increases product value but also reinforces consumer confidence in both beauty and skin health. In 2025, the Company undertook a brand repositioning of its Cathy Doll and Baby Bright skincare lines to enhance brand image and credibility. The Company also expanded its portfolio with the introduction of Dr. Niks, a brand focusing on skin-nourishing masks, and ACCA by Dr. DSP, a cosmeceutical skincare brand.
- Consumer products constitute a significant market segment known for its fierce competition and substantial consumer demand, given their indispensable role in daily life. This dynamic category prompts the emergence of new product brands annually, each aiming to secure market share. The Company offers items such as bath products, oral care essentials, hair care solutions, and dishwashing items in this sector, and focuses on implementation of strategies to build and retain the loyalty of existing customers while fostering continuous usage. The Company also strategically expands its market reach across both offline and online platforms to sustain its market presence and attract new clientele. New brands such as Hair It in the Hair Care category was also launched to diversify the Company’s product portfolio, with the brand’s fundamentals underscoring product quality and safety through rigorous testing and fostering consumer trust.
- Dietary supplement market continues to exhibit strong consumer interest, driven by a growing focus on health and wellness. Shifting consumer behaviors have fueled demand for both internal and external health solutions, creating opportunities for new entrants aiming to introduce unique and differentiated products to meet evolving needs. The competitive landscape requires brands to establish clear product differentiation to maintain relevance and market share. Recognizing this trend, the Company has strengthened its competitive positioning in the supplement sector by offering a diverse range of products tailored to meet consumer demands. These include detox supplements, skincare-enhancing supplements, weight management formulas, and overall health supplements. The Company primarily markets its products through retail and online channels, ensuring accessibility and visibility. To expand its premium consumer segment, the Company has also introduced Dr. DSP, a premium supplement brand catering to health-conscious consumers seeking high-quality formulations.
- Aromatherapy and spa products, which were once considered niche items, have gained significant popularity in recent years. Increasingly, consumers recognize the value of these products in promoting relaxation and relieving stress in daily life. While the market has historically been dominated by a few major players, a growing number of new brands are entering the space, driven by rising consumer demand. Modern consumers are shifting towards using these products at home or in the workplace rather than visiting spas, prompting brands to diversify and expand their offerings to meet these changing preferences. The Company has long been a distributor of aromatherapy products, with key offerings such as reed diffusers, essential oils, perfumes, and natural skincare products like shampoos, body washes, and lotions. These products are primarily sold through standalone stores marketed under the 'Reunrom' brand, as well as Karmart stores and leading department stores like ICONSIAM and Siam Paragon. Additionally, Reunrom products are available on online marketplaces and dedicated e-commerce platforms, enhancing accessibility to target consumers.
- Online Market Expansion: Expand and diversify online sales channels to increase sales and maximize product accessibility. Key initiatives include leveraging live commerce through sales representatives, expanding company-operated social media channels such as Facebook and TikTok, increasing presence on various marketplace platforms, and launching brand-specific online stores in addition to the existing Karmart store. This approach has contributed to higher sales compared to the previous year.
- Local Distributor Network Enhancement: Expand the network of local distributors with strong expertise in product distribution within their respective areas. This strategy enhances product accessibility in community retail channels and supports expansion into the mass market segment.
- Offline Retail Expansion: Expand presence in modern trade and specialty stores, such as Moshi Moshi, Mr. DIY, and chain pharmacies, while ensuring product availability across online platforms of these retail partners. In addition, collaborate with business partners to organize various promotional activities, including special discounts, bundle offers, product sampling, and promotional giveaways, to enhance brand awareness and drive sales.
- Out-of-Home Promotion: As consumers gradually return to normal lifestyles, the Company has expanded its use of Out-of-Home media compared to the previous year, providing greater opportunities to enhance brand visibility and awareness.
- Digital and Social Media Engagement: The Company has placed greater emphasis on online media, particularly social media platforms, by leveraging beauty bloggers, influencers, and real users to promote its products. Consumer purchasing decisions are increasingly influenced by experts and individuals with direct product experience. In addition, the Company focuses on product reviews in the form of text, images, and videos to effectively communicate product features and purposes, ensuring better consumer understanding.
- Interactive Online Campaigns: Increase engagement through live streaming, affiliate marketing, and other interactive initiatives, enabling consumers to better understand products, attract attention, drive purchases, and develop new customer segments and followers.
- E-Commerce Live and Influencer Marketing: Leverage live streaming and product videos on e-commerce platforms such as TikTok, Shopee, and Lazada, collaborating with KOLs and sales representatives, with products fulfilled directly by Karmarts Public Company Limited, ensuring a seamless and efficient customer experience.
Recognizing that the rapid evolution of new media formats has transformed modern consumer behavior and increased access to marketing content, the Company places strong emphasis on staying ahead of trends through creative and sustainable approaches in order to effectively reach its target consumers.
4. International Expansion Strategy: The Company is proactively expanding into ASEAN markets and other emerging regions, while developing exclusive, market-tailored products to differentiate its offerings and address the specific needs of each locale.
5. Sustainability and Corporate Responsibility Strategy: The Company conducts its operations with unwavering commitment to quality, safety, and transparency, aiming to create long-term, sustainable value for shareholders, employees, business partners, customers, and society as a whole.
Target Audience by Brand
The Company focuses its marketing efforts on a broad range of consumer segments across different age groups, have a strong interest in beauty products, and enjoy keeping up with the latest beauty trends. Products are strategically positioned at a mid-range price point to ensure accessibility while offering high-quality solutions. Target audiences are defined according to the unique concept of each brand, enabling the Company to deliver products that effectively meet the diverse needs of consumers across different segments.
- Cathy Doll: Targets young to mid-age consumers (16–45) who are fashion-conscious, modern, playful, and confident. The brand focuses on offering trend-driven beauty products that effectively address a wide range of beauty concerns.
- Baby Bright: Targets Gen Z and first jobbers (14–30) who prioritize health and self-care. The brand emphasizes natural and skin-friendly beauty products that support healthy, radiant skin while aligning with a holistic self-care lifestyle.
- Boya: Targets individuals of all ages and genders who prioritize personal care, with a focus on hair and body care essentials.
- Jejuvita: Targets Gen Z and young working adults (14–29) who are health-conscious and interested in holistic self-care from within. The brand offers dietary supplements that combine comprehensive nutritional benefits with enjoyable taste.
- Reunrom: Targets working adults and above who prioritize physical and mental wellness, looking for lifestyle products such as aromatic solutions that promote relaxation, relieve stress, and enhance personal spaces. The brand develops products aligned with modern wellness trends.
- Skynlab: Targets working adults and millennials who are focused on health and wellness. The brand offers premium and specialized oral care products designed to address specific oral health concerns while elevating daily care standards.
- Keumyon: Targets consumers with hair concerns seeking high-quality, affordable hair care products featuring advanced natural and herbal extracts.
- 7-Clean: Targets working individuals and homemakers who prioritize household hygiene, seeking safe, effective, and high-quality cleaning products suitable for family use.
- Browit: Targets working professionals with an interest in beauty who seek to enhance their makeup looks and boost confidence. The brand offers premium-quality cosmetics at accessible prices, developed by professional makeup artists to deliver results comparable to professional application.
- THA: Targets modern, self-care-oriented young adults seeking makeup products that both beautify and gently nourish the skin.
- LipIt: Focuses specifically on lip care products, offering deep nourishment with accessible, high-quality formulations. The brand provides a wide range of products suitable for all genders and age groups.
- Hair It: Targets working adults focused on hair care, looking for premium-quality products that resolve hair issues, offer pleasant fragrances, and deliver professional-level results at home.
- Intimi: Targets female consumers aged 25–45 who prioritize consistent self-care and consider intimate care an integral part of overall beauty and well-being. The brand focuses on cosmeceutical products that are safe, high-quality, and designed to address specific concerns, enhancing both hygiene and confidence.
- Beautilox by KMGI: Offers skincare and makeup products designed to deliver effective and convenient beauty solutions. The brand aims to provide easy-to-use products that help achieve radiant skin and enhance everyday beauty routines.
- Dr.Niks: Targets Gen Z and Millennial consumers, particularly skintellectual consumers who are knowledgeable about skincare and rely on recommendations from dermatologists and skin influencers. The brand focuses on problem-solution skincare, offering targeted treatments that emphasize efficacy, credibility, and safety, supported by dermatological testing.
- Catchy Nesty: Targets Gen Z consumers, including teenagers and students, who seek fun, vibrant, and playful lip tint products that deliver fresh and youthful looks.
- ACCA by Dr.DSP: Targets individuals with acne-prone and sensitive skin, offering cosmeceutical products developed in collaboration with dermatology experts. The brand focuses on delivering targeted skincare solutions that are clinically tested and supported by research to ensure proven efficacy and safety.
- Dr.DSP: Targets consumers seeking dietary supplements developed by medical professionals, with a focus on promoting health from within. The brand emphasizes carefully selected, high-quality ingredients supported by research to ensure safety and visible results, enhancing consumer confidence.
- Get Skin by EYETA: Targets consumers seeking “makeupcare” solutions, combining makeup with skincare benefits. The brand offers products that enhance beauty while nourishing the skin, with a wide range of shades suitable for all skin tones and a strong emphasis on product safety.
- ATP Beauty: Targets teenagers and working adults who prioritize self-care and seek to enhance their confidence while maintaining long-term skin health. The brand is developed under the concept of “Beautycare,” combining beauty and skincare to promote healthy, radiant skin that improves over time and reflects each individual’s natural identity.